IO Corporation is a 32-year-old information technology company with more than one (1) million products sold worldwide, including thin clients, which replace bulky computer hard drives in networks. Its competitors

IO Corporation is a 32-year-old information technology company with more than one (1) million products sold worldwide, including thin clients, which replace bulky computer hard drives in networks. Its competitors in the thin-client market include Hewlett-Packard, Dell Computer, and Wyse Technology. IO Corp is considering outsourcing its customer service activities. Employees may resist this outsourcing plan because they fear their jobs would be lost. Prepare a three to four (4-5) page paper that includes the following: The requirements and format of the paper is to be as follows:

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