Scenario: You are the marketing manager for Southeastern BioTech Corporation in Sioux Falls, SD. You have received a claim message from Mr. Jeffery Smith, Red River Country Club manager in

Scenario: You are the marketing manager for Southeastern BioTech Corporation in Sioux Falls, SD. You have received a claim message from Mr. Jeffery Smith, Red River Country Club manager in Brookings, SD. Your company supplied a truckload of grass seed for the Red River Country Club golf course. However, the grass seed sacks were mixed incorrectly. Hybrid seeds for a colder climate were mixed with hybrid seeds for a warmer climate. The effect is an irregular growth pattern on the fairways, tee boxes, and greens of the golf course. Your company made the mistake, so you will refund the money, which is $26,000. The paper has to construct the following describe the strategies you will employ when responding to the scenario from learning activity #3.

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